Negotiation and Conflict Resolution (NCR)

A 2-Week Online Program for East African Professionals and Leaders

An immersive and hands-on short course that will empower you with strategies to achieve better outcomes in workplace negotiations and conflict.

Negotiation and Conflict Resolution (NCR)

All negotiations and conflicts have a common underlying structure that, once understood, allows you to go beyond traditional 'tactics' and have more constructive conversations.

All negotiations and conflicts have a common underlying structure. Once understood, it allows you to go beyond traditional ‘tactics’ and have more constructive conversations. This program equips you with the preparation, mindset, and strategies—from the Decalogue Management Methodology™ and the Harvard Negotiation Project—to achieve mutually beneficial agreements and sustain healthy working relationships.

Have questions? Contact our program advising team at admissions@crystalperk.com.

The GSE Advantage: Why This Program is Different

Traditional Women’s Leadership Programs	The GSE Transformative Approach
Focuses on tactics and techniques	Reveals negotiation as a systemic phenomenon—understanding the underlying structure of every conflict
Treats BATNA as a static fallback	Uses BATNA as a dynamic constraint-identification tool to reveal true sources of power
Views conflict as a problem to resolve	Sees conflict as vital data revealing the mental models blocking mutual gain
Separates negotiation from context	Grounds negotiation in the larger system of interconnected stakeholders
Teaches communication as persuasion	Builds communication as deep listening to understand the other party’s core conflictsectors.

Duration: 2 Weeks | Time Commitment: 2-4 hours per week | Format: Online, Mentor-Guided

"I have been negotiating all of my life—and so have you. The question is, are you negotiating intentionally, or are you just winging it and hoping for the best?"

Marylynne Mose

(Head of Sales, Nairobi) 2025 10X Profit Plus Cohort

Who Will Benefit

This program is built for women who are ready to accelerate their impact.

Professionals – Who want to master negotiation fundamentals and build influence.
People Managers – Needing confidence in difficult conversations and navigating team conflict.
Leaders – Enhancing collaboration, assertiveness, and cross-cultural skills.
Entrepreneurs – Negotiating with suppliers, customers, investors, and partners.
Anyone with responsibility for reaching agreements and resolving disputes.

Key Takeaways

By the end of this program, you will be able to:

A. See the Structure Beneath Every Conflict

Learn to diagnose the underlying system of any negotiation—positions, interests, BATNAs, and constraints—using tools from the Decalogue tradition and Harvard Negotiation Project.

B. Master BATNA as a Strategic Tool

Go beyond using BATNA as a simple fallback. Learn to use it as a dynamic tool to understand and improve your negotiating power, revealing what truly limits or enables you.

C. Diagnose Core Conflicts with the Conflict Cloud

Use Goldratt's powerful Conflict Cloud to reveal the hidden mental models and needs blocking agreement. Move from surface-level positions to real solutions.

D. Create Unrefusable Offers

Design proposals that resolve the other party's core conflict, creating genuine desire to agree—not just reluctant acceptance.

E. Navigate Difficult Behavior and Emotions

Respond to tactics without becoming tactical. Build emotional intelligence to understand what drives the other party and keep conversations constructive.

F. Plan for Implementation

Use Prerequisite and Transition Trees to anticipate obstacles and sequence actions for successful, lasting agreements.

Break

through

here.

As a woman leader with great ambition, you don't need to navigate this role alone. Join a community of peers and learn the tools that will sustain you for the long term.

Upcoming Cohorts

Start Date	Apply By	Price	Duration	Format
May 5, 2026	April 21, 2026	$310	2 weeks, 2-4 hrs/week	Online, Mentor-Guided
June 2, 2026	May 19, 2026	$310	2 weeks, 2-4 hrs/week	Online, Mentor-Guided
July 7, 2026	June 23, 2026	$310	2 weeks, 2-4 hrs/week	Online, Mentor-Guided
August 4, 2026	July 21, 2026	$310	2 weeks, 2-4 hrs/week	Online, Mentor-Guided
September 1, 2026	August 18, 2026	$310	2 weeks, 2-4 hrs/week	Online, Mentor-Guided

Limited scholarships available. [Learn More]

Group Discounts: Available for organizations enrolling 3+ participants. [Contact our Corporate Partnerships team]

Scholarships: Limited scholarships available based on merit and organizational impact potential. [Learn More & Apply]

For Organizations: Develop Your Female Leadership Pipeline

Evidence indicates that greater diversity in senior management significantly enhances organizational performance, creativity, and resilience. The WTLP is an effective way to invest in your female leaders and your company.

Volume booking discounts are available.
When multiple women from the same organization participate, they share an inspiring experience and can collectively infuse change throughout the entire organization.

[Enquire about Corporate Partnerships]

Frequently Asked Questions

A. How much time is required per week?

The program requires approximately 2-4 hours per week. This includes lectures, casework, mentor huddles, peer discussions, and time for your weekly deliverables.

B. Do I need to be in a formal leadership role to join?

The program is for women at various stages—from high-potential future leaders to experienced managers. What matters is your readiness to engage deeply with your own development.

C. Is this program only for women?

Yes. Research shows that women's leadership development benefits from focused spaces to explore unique challenges, build mutual support, and learn from shared experience.

D. What is the Decalogue Management Methodology™?

It is our 30-year-proven approach to systemic problem-solving, based on the work of Deming and Goldratt. You will learn its core tools to understand complex situations, identify constraints, and design lasting solutions for your leadership challenges.

E. Will I get a certificate?

Upon successful completion, you earn the Women In Transformative Leadership Program Certificate from the Graduate School of Entrepreneurs.

Program Enquiry

Graduate School for Entrepreneur’s short courses cater to:

Independent leaders who wish to upskill and grow their network.

Organisations looking to expand or deepen the capabilities of their team.

Organisations who would like to co-design custom learning experiences.

If you have any questions about our short course portfolio or would like to arrange a volume booking, please fill out the form below with details of your enquiry and our team will respond to your request within three business days.

Made, Not Born

Africa’s first school of Systemic Management.

Senior Management

Leadership Development

Strategy & Transformation

Emerging Leaders

Negotiation and Conflict Resolution (NCR)

A 2-Week Online Program for East African Professionals and Leaders

Negotiation and Conflict Resolution (NCR)

All negotiations and conflicts have a common underlying structure that, once understood, allows you to go beyond traditional 'tactics' and have more constructive conversations.

The GSE Advantage: Why This Program is Different

Who Will Benefit

Key Takeaways

Learn to diagnose the underlying system of any negotiation—positions, interests, BATNAs, and constraints—using tools from the Decalogue tradition and Harvard Negotiation Project.

Go beyond using BATNA as a simple fallback. Learn to use it as a dynamic tool to understand and improve your negotiating power, revealing what truly limits or enables you.

Use Goldratt's powerful Conflict Cloud to reveal the hidden mental models and needs blocking agreement. Move from surface-level positions to real solutions.

Design proposals that resolve the other party's core conflict, creating genuine desire to agree—not just reluctant acceptance.

Respond to tactics without becoming tactical. Build emotional intelligence to understand what drives the other party and keep conversations constructive.

Use Prerequisite and Transition Trees to anticipate obstacles and sequence actions for successful, lasting agreements.

Break

through

here.

As a woman leader with great ambition, you don't need to navigate this role alone. Join a community of peers and learn the tools that will sustain you for the long term.

Upcoming Cohorts

For Organizations: Develop Your Female Leadership Pipeline

Frequently Asked Questions

The program requires approximately 2-4 hours per week. This includes lectures, casework, mentor huddles, peer discussions, and time for your weekly deliverables.

The program is for women at various stages—from high-potential future leaders to experienced managers. What matters is your readiness to engage deeply with your own development.

Yes. Research shows that women's leadership development benefits from focused spaces to explore unique challenges, build mutual support, and learn from shared experience.

It is our 30-year-proven approach to systemic problem-solving, based on the work of Deming and Goldratt. You will learn its core tools to understand complex situations, identify constraints, and design lasting solutions for your leadership challenges.

Upon successful completion, you earn the Women In Transformative Leadership Program Certificate from the Graduate School of Entrepreneurs.

Program Enquiry

Graduate School for Entrepreneur’s short courses cater to:

Independent leaders who wish to upskill and grow their network.

Organisations looking to expand or deepen the capabilities of their team.

Organisations who would like to co-design custom learning experiences.

If you have any questions about our short course portfolio or would like to arrange a volume booking, please fill out the form below with details of your enquiry and our team will respond to your request within three business days.

Made, Not Born

Enroll Now!