Managing and Leading Change (MLC)

A 4-Week Online Program for East African Leaders

MLC Includes

Change is constant—but successful change is rare. This program gives you the systemic thinking tools and practical frameworks to diagnose why change fails, understand the human dynamics, and build genuine commitment. You will leave with a complete Change Action Plan ready for your organization.

Have questions? Contact our program advising team at admissions@crystalperk.com.

Why the GSE Approach is Different

Traditional Change Management	The GSE Systemic Approach
1. Focuses on steps and phases	Sees change as a systemic phenomenon—understanding interconnected constraints and conflicts
2. Treats resistance as an obstacle	Views resistance as vital data revealing underlying conflicts that must be addressed
3. Communicates to persuade	Creates unrefusable offers that stakeholders genuinely want to adopt
4. Plans then executes	Thinks through consequences—anticipating and “trimming” negative outcomes before they occur
5. Measures after implementation	Establishes systemic metrics to monitor leverage points throughout the journey

Duration: 4 Weeks | Time Commitment: 2-4 hours per week | Format: Online, Mentor-Guided

"The program helped me to delve into the sort of operator I am and work toward getting people on board to achieve change in the workplace."

Jasmine Awuor

(Communications Manager) 2025 10X Profit Plus Cohort

Who Will Benefit

This program is built for managers and professionals in Kenya and East Africa who are responsible for making change happen.

Managers & Team Leaders – Responsible for teams, functions, or projects undergoing change.
Functional Heads – Dealing with significant organizational transitions or new systems.
Project Managers – Leading transformation or implementation efforts.
Business Owners – Navigating growth, market shifts, or generational transition.
Public Sector Leaders – Implementing policy or service delivery changes.

Break

through

here.

Upcoming Cohorts

Start Date	Apply By	Price	Duration	Format
April 21, 2026	April 7, 2026	$810	4 weeks, 2-4 hrs/week	Online, Mentor-Guided
June 16, 2026	June 2, 2026	$810	4 weeks, 2-4 hrs/week	Online, Mentor-Guided
August 18, 2026	August 4, 2026	$810	4 weeks, 2-4 hrs/week	Online, Mentor-Guided
October 13, 2026	September 29, 2026	$810	4 weeks, 2-4 hrs/week	Online, Mentor-Guided

What You'll Learn: Key Takeaways

1. Diagnose Why Change Fails

Learn to see your organization as a system. Use the Conflict Cloud to uncover the real constraints and hidden conflicts blocking progress—beyond surface-level symptoms.

2. Master the Human Dynamics

Understand the psychology and emotions of transition. Map stakeholder responses and use tools like the Future Reality Tree to anticipate resistance and identify unintended consequences before they occur.

3. Build Genuine Commitment

Move beyond “communicating to persuade.” Learn to create an Unrefusable Offer—a change proposition that resolves your stakeholders’ core conflicts, so they want to adopt it.

4. Design a Robust Implementation Plan

Translate diagnosis into action. Use the Prerequisite Tree to identify every obstacle and the Transition Tree to sequence your steps. Leave with a concrete, 90-day action plan.

5. Measure What Matters

Establish systemic metrics that track real progress, not just activity. Ensure your change initiative delivers sustainable results.

What You'll Learn: Key Takeaways

Each week combines interactive content, real East African case studies, and practical application to your own change challenge.

Week	Focus Area	Key Tools You’ll Use	Weekly Deliverable
Week 1	Seeing the System – Diagnose why change really fails.	Conflict Cloud	Your change challenge diagnosis
Week 2	The Psychology of Change – Understand what people are really saying.	Future Reality Tree, Negative Branch	Stakeholder & emotional map
Week 3	Power & Influence – Create genuine buy-in.	Unrefusable Offer	Draft value proposition for stakeholders
Week 4	Implementation & Sustainability – Make change stick.	Prerequisite Tree, Transition Tree	Complete Change Action Plan

Frequently Asked Questions

A. What is the time commitment?

The program requires 2-4 hours per week over 4 weeks. This includes video lectures, case analysis, weekly mentor huddles, and work on your personal change project.

B. Do I need to bring a real change project?

Yes. The program is designed for you to apply the tools directly to a current change challenge in your organization. You will leave with a complete action plan for that initiative.

C. Is this program online or in-person?

This specific program is delivered online with live weekly mentor huddles, making it accessible to busy professionals across East Africa. In-person immersions may be offered in the future.

D. Who is this for? Is it only for senior leaders?

The program is designed for managers and professionals at all levels who have personal responsibility for implementing change—whether leading a team, a project, a function, or an entire organization.

E. How is this different from other change management courses?

This program uniquely integrates the Decalogue Management Methodology™ (systemic problem-solving based on the Theory of Profound Knowledge and Theory of Constraints) with proven change frameworks. You don't just learn steps; you learn to diagnose the system and design solutions that address root causes.

F. Do I get a certificate?

Yes. Upon successful completion of all modules and your final Change Action Plan, you will receive the Certificate in Managing and Leading Change from the Graduate School of Entrepreneurs.

Made, Not Born

Africa’s first school of Systemic Management.

SHORT COURSES

Certificate Course

Master Class

Postgraduate Program

Managing and Leading Change (MLC)

A 4-Week Online Program for East African Leaders

MLC Includes

Why the GSE Approach is Different

Who Will Benefit

Break

through

here.

Upcoming Cohorts

What You'll Learn: Key Takeaways

1. Diagnose Why Change Fails

2. Master the Human Dynamics

3. Build Genuine Commitment

4. Design a Robust Implementation Plan

5. Measure What Matters

What You'll Learn: Key Takeaways

Frequently Asked Questions

The program requires 2-4 hours per week over 4 weeks. This includes video lectures, case analysis, weekly mentor huddles, and work on your personal change project.

Yes. The program is designed for you to apply the tools directly to a current change challenge in your organization. You will leave with a complete action plan for that initiative.

This specific program is delivered online with live weekly mentor huddles, making it accessible to busy professionals across East Africa. In-person immersions may be offered in the future.

The program is designed for managers and professionals at all levels who have personal responsibility for implementing change—whether leading a team, a project, a function, or an entire organization.

Yes. Upon successful completion of all modules and your final Change Action Plan, you will receive the Certificate in Managing and Leading Change from the Graduate School of Entrepreneurs.

Made, Not Born

Enroll Now!